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Salesforce Delivers Next-Generation AI Models to Power Agentforce
Salesforce announced new AI models, including xGen-Sales, a proprietary model trained and designed to power autonomous sales tasks with Agentforce,...
Salesforce Signs Definitive Agreement to Acquire Own Company
Salesforce, the world’s #1 AI CRM, acquisition of Own Company on November 18, a leading provider of data protection and...
Salesforce Unveils Foundations Upgrade, Bringing Key Sales, Service, Marketing, Commerce, and Data Cloud Capabilities to Every Customer at No Additional Cost
Salesforce announced Foundations, a free upgrade that brings key cross-department features to every Salesforce customer at no additional cost. Foundations...
Salesforce Signs Definitive Agreement to Acquire Tenyx
Salesforce acquired Tenyx, a developer of AI-powered voice agents that create natural and engaging conversational experiences, transforming customer service. Tenyx...
Slack Expands Automation Capabilities, Making it Easier to Build Powerful Workflows and Connect Third-Party Systems
Salesforce today announced new innovations in Slack that make it easier for users to build automations, no matter their technical...
Meet Einstein SDR and Einstein Sales Coach: Two New Autonomous AI Sales Agents to Scale Your Sales Team
Salesforce introduced two new fully autonomous AI sales agents: Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent...
Salesforce Signs Definitive Agreement to Acquire PredictSpring
Salesforce has signed a definitive agreement to acquire PredictSpring, a modern retail Point-of-Sale (POS) software vendor built natively in the...
Box and Slack Expand Partnership with the Launch of Box AI in Slack
Box, the leading Intelligent Content Cloud, and AI-powered work operating system, Slack announced an expanded partnership that brings secure AI...
Salesforce Introduces New Service Cloud Tools to Help Teams Increase Agent Productivity and Serve Customers Even Better
Salesforce recently announced a new out-of-the-box service components, an automation tool, and a new app for Service Cloud customers, enabling...
Workday and Salesforce partner on AI, Data Cloud and Slack to automate cross-platform processes
Salesforce teamed up with enterprise cloud application giants Workday to launch a new AI-powered employee service agent and a series...