Salesforce recently announced a new out-of-the-box service components, an automation tool, and a new app for Service Cloud customers, enabling...
Salesforce teamed up with enterprise cloud application giants Workday to launch a new AI-powered employee service agent and a series...
Salesforce and Workday, a leading provider of solutions to help organizations manage their people and money, announced plans for a...
Salesforce announced Partner Connect, a new feature for its Partner Relationship Management (PRM) solution that will allow businesses to share...
Lock and Unlock Records with an Action The new Lock Record action can now lock or unlock a record while...
Salesforce announced Einstein Service Agent, Salesforce’s first fully autonomous AI agent that makes conventional chatbots obsolete with its ability to...
