After Spring ’25, to comply with increased email security standards, you’re required to verify the Email Address in My Email Settings
When: Salesforce enforces this update in Spring ’25. To get the major release upgrade date for your instance, go to Trust Status, search for your instance, and click the maintenance tab
Why: A verified email address is used to send emails from your account. This update allows increased accountability and security for email deliverability
How: To comply with increased email security standards, emails fail to send from the return email address in My Email Settings until the address is verified. Instruct all users to visit their My Email Settings. Users can manually verify their email addresses by selecting Resend Verification Email and clicking the link in the email. If the resend option is unavailable, the return address is already verified. Users receive a verification email once per release until Spring ’25. The email includes the verification link
