To comply with the latest Request for Comments (RFC) standards, the local-part of contact email addresses (part before the @ symbol) must be surrounded by quotation marks if that part contains invalid dots (more than one consecutive dot or a trailing dot)
Where: This change applies to Lightning Experience and Salesforce Classic in Enterprise, Professional, Unlimited, and Developer editions
How: This change preserves your ability to send emails to addresses that contain invalid dots in the local-part. To accommodate this, email addresses are converted to a legal format by surrounding the local-part with quotation marks
Examples
- consecutive..dots@example.com is now “consecutive..dots”@example.com
- trailingdot.@example.com is now “trailingdot.”@example.com
