Salesforce today announced new innovations in Slack that make it easier for users to build automations, no matter their technical expertise, using Slack’s Workflow Builder. Workflow Builder allows users to automate their most important processes and tasks directly where they’re already working, without adding to IT workloads. With new Workflow Builder capabilities available today, customers can now:
- Start automations from actions in third-party apps like PagerDuty, Asana, Bitbucket, and more
- Easily build workflows with a new plug-and-play design and access more than 50 new pre-built templates, by completing a prompt, similar to filling in the blanks in a sentence. 50 new out-of-the-box workflow templates can be used to quickly build automations for common business tasks like starting a project, collecting survey data, and creating IT tickets
- Make customizing workflows easier with new developer tools. When users need to build a specialized workflow, they can use Slack’s open APIs and developer tools to create custom steps. New tools in Slack’s developer platform make it easier to build custom steps. Developers can now create and manage custom steps on the Slack app settings page in a new, intuitive user experience. In addition, developers can enhance existing custom-built Slack apps with a custom step so that it can be used in Workflow Builder, allowing end users to connect Slack apps to time-saving workflows. Finally, Slack now supports more programming languages to develop these custom steps, including JavaScript, TypeScript, Python, and Java
Workflow Builder enhancements are generally available today to all customers
Source: Salesforce
