Box, the leading Intelligent Content Cloud, and AI-powered work operating system, Slack announced an expanded partnership that brings secure AI to enterprise content to transform the way organizations work. Joint customers can now access unlimited Box AI queries directly in Slack, allowing users to ask critical questions and uncover timely insights from Box files in the same place they’re already working. The companies also announced several joint enhancements to the integration, including dynamic and secure file previews of Box files in Slack, improved workflow automation across the two platforms, and more.
With Box AI functionality in the Slack integration:
- Marketing Teams can use Box AI to extract the key insights from an in-depth market analysis report in a Slack channel and share them with the team in seconds, speeding up decision making
- Sales Teams can utilize Box AI to highlight changes to a customer presentation shared in Slack, ensuring that all team members have the latest information, improving client interactions
- Legal Teams can ask Box AI to identify the key clauses, terms, and obligations from a contract shared in Slack, streamlining the review process and ensuring critical details are not overlooked
- Operations Teams can ask Box AI to extract and share key takeaways from budget update files posted in Slack, helping them stay on top of important details and ensuring alignment with financial goals
- HR Teams can leverage Box AI to summarize employee engagement survey results shared in a Slack channel, quickly identifying trends and areas for improvement, which helps in creating effective action plans and enhancing workplace culture
Additional new features and capabilities include:
- Dynamic and secure file previews give joint customers the option to preview, scroll, and view the most recent versions of entire Box documents, including PDFs, spreadsheets, and slide decks, directly from their Slack channels
- Real-time loading content cards allow Box files shared in Slack to reflect any changes made to the file in seconds, improving the user experience by ensuring files shared on Slack update as the Box file itself is changed
- Enhanced Box for Slack workflows enable Slack users to create no-code workflows that incorporate their Box content, allowing teams to automate business processes that include Box content directly within Slack
- Updated admin delegated authorization streamlines the login and authorization experience for the Box app in Slack, making the deployment of the integration faster and easier
- Improved content workflow between Box, Slack, and Salesforce enables joint customers to select Box as the default storage location for all uploads, allowing them to connect Slack channels and Salesforce accounts to the same mapped Box folder structures, ensuring content is reflected across all three platforms and eliminating redundancies
Source: Salesforce
