Salesforce and Workday Form Strategic Partnership, Unveil New AI Employee Service Agent
Salesforce and Workday, a leading provider of solutions to help organizations manage their people and money, announced plans for a...
Salesforce Announces Partner Connect for Tech Channel Sales: Real-Time Visibility on Shared Deals Across CRMs
Salesforce announced Partner Connect, a new feature for its Partner Relationship Management (PRM) solution that will allow businesses to share...
Salesforce Summer’24 Release Notes | Flow Actions
Lock and Unlock Records with an Action The new Lock Record action can now lock or unlock a record while...
Meet Einstein Service Agent: Salesforce’s Autonomous AI Agent to Revolutionize Chatbot Experiences
Salesforce announced Einstein Service Agent, Salesforce’s first fully autonomous AI agent that makes conventional chatbots obsolete with its ability to...
Salesforce Summer’24 Release Notes | General Setup
New Way to Add New Custom Fields to Dynamic Forms-Enabled Pages Adding new custom fields to Dynamic Forms-enabled pages is...
Salesforce Summer’24 Release Notes | Apex
Use Cursors for Expanded SOQL Query Result Support With Apex cursors, you can work with large query result sets while...
Salesforce Summer’24 Release Notes | Permissions and Sharing
View Summary of User’s Permissions and Access Stating from Summer '24, User Access Summary in the user's detail page will...
Yale Chief Executive Leadership Institute Honors Marc Benioff with Legend in Leadership Award
SAN FRANCISCO — June 20, 2024 — Chair and CEO of Salesforce Marc Benioff received the Yale Legend in Leadership...
Salesforce Announces the World’s First LLM Benchmark for CRM
Salesforce announced the world’s first LLM benchmark for CRM to help businesses evaluate the rapidly growing number of large language...
Salesforce Summer’24 Release Notes | Salesforce Flow User Experience Updates
New Way of Selecting the Type of Automation to Build Starting from Summer '24, finding the type of flow or...